Shipping Policy

Our Commitment to You

At SOMA, your comfort and peace of mind matter to us.

We are committed to providing thoughtfully designed chairs, reliable service, and a smooth shopping experience. Every product is carefully prepared, delivered with care, and supported by our customer service team whenever you need assistance.

Products & Use:

Our chairs are made for everyday comfort and relaxation. While we take great care in design, manufacturing, and delivery, we recommend using all products as intended and caring for them according to our guidelines to ensure long-lasting enjoyment.

Orders, Delivery & Service:

We work closely with trusted partners to manufacture and deliver your SOMA products efficiently. While delays or issues may occasionally occur due to factors beyond our control, we always aim to support you and provide clear communication throughout the process.

Returns & Support:

If you have questions, concerns, or need assistance with your order, our team is here to help. Please refer to our Returns & Exchange Policy for full details or contact us directly — we’re happy to guide you.

Privacy & Security:

We respect your privacy and handle your personal information responsibly, in accordance with applicable laws. We encourage all customers to take appropriate steps to protect their personal devices and online accounts.

Fair Responsibility:

SOMA stands behind the quality of its products. In line with standard retail practices, our responsibility is limited to the value of the product purchased. This allows us to continue offering high-quality designs while maintaining fair and transparent policies for everyone.

In Simple Terms:

✔ Designed with care and comfort in mind
✔ Delivered responsibly through trusted partners
✔ Supported by a customer-first service team
✔ Clear, fair, and transparent policies

SOMA is here to make comfort simple, honest, and reassuring — from the moment you order to every moment you relax.